Terms & Conditions
Last updated: August 2026
1. Who we are
Scopus Prime ("Scopus Prime", "we", "us", "our") provides academic research, editing, translation, citation, and publication support services through the website scopusprime.com (the "Site") and related services (collectively, the "Services"). We operate from offices in London (UK), Business Bay, Dubai (UAE), and Irvine, California (USA). By creating an account, placing an order, or otherwise using the Site, you ("you", "client", "customer") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Site.
2. Eligibility and accounts
You must be at least 18 years old to create an account and place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Optional two-factor authentication is available and we encourage you to enable it.
3. Services offered
Scopus Prime's services are organized into four categories: (a) Research Services — research design and methodology consultation, literature and evidence synthesis, research data collection, and data analysis and engineering, together with an independent research quality assurance review; (b) Manuscript Services — editing and quality review, academic and document translation, graphics and illustration, and publication support including journal selection and submission management through to acceptance; (c) Citation Services — audit and cleanup of your Google Scholar and Scopus author profiles, correction of duplicate or misattributed records, and ongoing citation and visibility growth; and (d) Book Publishing Services — developmental editing, ghostwriting, cover design, interior formatting, ISBN registration, and audiobook production for authors publishing at book length. These are available à la carte, as fixed-scope Packages (Essentials, Advanced, Platinum), or through the Scopus Prime Access annual membership. Current descriptions, turnaround estimates, and pricing for each service and package are published on the Site and may be updated from time to time.
4. Research Services — scope and limitations
For Research Services orders, our role is to carry out the agreed scope of work — study design, literature synthesis, data collection, data analysis and engineering, or quality assurance review — competently and in line with accepted academic and statistical practice. We do not guarantee any particular research finding, statistical outcome, or the ultimate publishability of results; these depend on the underlying phenomena being studied and are outside our control. Where you supply existing data, you are responsible for ensuring you hold the rights to use it and for obtaining any research ethics or institutional approvals (for example, IRB or ethics-committee sign-off) your study requires; we do not obtain these on your behalf unless separately agreed in writing. You remain the sole author of the resulting research and retain full responsibility for how it is used, represented, and published.
5. Orders, pricing, and payment
All prices are set and charged in British Pounds Sterling (GBP), our base currency. Prices displayed in other currencies via the Site's currency switcher are estimates for convenience only, calculated at the prevailing exchange rate at the time of viewing; the actual charge to your payment card will always be processed in GBP at the price confirmed at checkout. Payments are processed securely by Stripe, Inc. We do not store your full card details on our servers. By placing an order, you authorize us to charge your provided payment method for the total amount shown at checkout. An order is confirmed once payment is successfully processed; you will receive an order confirmation email and can track order status from your client dashboard. We reserve the right to refuse or cancel an order at our discretion (for example, where content violates these Terms, applicable law, or academic integrity standards), in which case any payment already made for that order will be refunded in full.
6. Turnaround times
Turnaround estimates shown for each service are good-faith estimates based on typical workload and the complexity of the manuscript, dataset, or project, beginning once all required materials have been received from you. They are not guaranteed delivery deadlines. We will notify you promptly of any expected delay.
7. Client responsibilities
You represent and warrant that: you own or have the necessary rights to submit any manuscript, data, or material you provide to us; the material you submit does not infringe any third party's intellectual property, confidentiality, or other rights; information you provide (billing details, institutional affiliation, manuscript or research content) is accurate and not knowingly false or misleading; and you will not use the Service to facilitate plagiarism, data fabrication, authorship fraud, or any other breach of academic integrity or publishing ethics. We reserve the right to decline or discontinue service on any order where we reasonably believe these responsibilities have been breached, without obligation to refund amounts for work already completed.
8. Refunds and our money-back guarantee
Scopus Prime offers a 100% money-back guarantee on Manuscript Services editing orders, covering two situations: (a) quality dissatisfaction, if you are not satisfied with the quality of the editing delivered; and (b) desk rejection, if, even after using our editing services, your paper is desk rejected by your target journal — rejected by the editor without being sent to peer review, typically for reasons like language quality, structure, formatting, or scope fit, the exact things our editing addresses. This is separate from a rejection that occurs after peer review, which concerns the underlying research itself and is not covered — see Section 9. To claim the guarantee: for quality concerns, first request a revision through your dashboard or your assigned editor, included at no extra cost within your service or package's revision rounds. Then contact us at [email protected] within 14 days of delivery (for quality claims) or within 14 days of receiving your desk-rejection notice (for desk-rejection claims, please include a copy of the rejection notice from the journal). Our editorial team reviews requests within 3 business days, and refunds are issued to your original payment method via Stripe, typically appearing within 5–10 business days. If you cancel an order before any work has started, you're entitled to a full refund, no questions asked; if work has already begun, we refund the portion not yet completed. Not covered by this editing-specific guarantee: Research Services, Citation Services, and Book Publishing Services orders, which are instead covered by the standard revision rounds described in your order's service details; rejection that occurs after peer review (concerns the substance of the research, outside our editing scope); Article Processing Charges and other third-party fees already disbursed on your behalf; change of mind after delivery with no quality or desk-rejection basis (handled at our discretion); Scopus Prime Access membership fees once the annual term has begun (see Section 12); and requests made outside the applicable 14-day window.
9. Journal and publication acceptance
Where we state that we help ensure your manuscript meets a target journal's acceptance eligibility criteria (formatting, scope fit, language quality, structural requirements) prior to submission, this refers specifically to eligibility compliance work performed by our team. The final decision to accept, reject, or request revisions to any manuscript rests solely with the receiving journal, publisher, or their peer reviewers, and is entirely outside our control. Nothing in these Terms or on the Site should be construed as a guarantee that any specific journal will accept, publish, or favorably review your manuscript, beyond the desk-rejection guarantee in Section 8.
10. Intellectual property
You retain all ownership rights to your original manuscript, underlying research, and any data you provide to us. Upon full payment, you own the specific edits, translations, analyses, or other deliverables we produce for your order. We retain no ownership claim over your work or your data. We may use anonymized, non-identifying examples of our work for internal quality review and training purposes only, never for public marketing without your separate written consent.
11. Confidentiality and data protection
All manuscripts, datasets, and materials submitted to us are treated as confidential. Our team operates under NDA-backed confidentiality obligations, and we maintain data security aligned with ISO/IEC 27001:2022 standards. Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms by reference.
12. Scopus Prime Access membership
Scopus Prime Access is an annual subscription providing unlimited Research Library access, a 20% discount on à la carte services and Packages, priority queue placement, and a monthly curated research digest, at the price shown at checkout. Membership is valid for 12 months from the date of purchase and does not automatically renew or re-charge your payment method — to continue beyond the 12-month period, you will need to complete a new purchase. No action is required to let membership lapse; there is nothing to cancel.
13. Limitation of liability
To the maximum extent permitted by law, Scopus Prime's total liability arising out of or relating to any order shall not exceed the amount you paid for that specific order. We are not liable for indirect, incidental, or consequential damages, including but not limited to lost publication opportunities, lost academic or professional standing, or lost revenue, arising from use of the Service.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified via email or a notice on the Site. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
15. Governing law and disputes
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service shall first be attempted to be resolved informally by contacting us at [email protected]; if unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact
Scopus Prime. Email: [email protected]. Offices: London, UK · Business Bay, Dubai, UAE · Irvine, California, USA.